Terms & Conditions of Use
Agreement to Website Use
By visiting or using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of the website immediately.
Orders & Product Availability
All purchases placed through this website are subject to our approval. We reserve the right to cancel or refuse any order at our sole discretion. Product pricing, promotions, and availability may be updated or changed without prior notice.
Payment Requirements
Full payment must be successfully completed before any order is processed or shipped. We accept major credit cards and other payment options as displayed during checkout.
Shipping & Fulfillment
Orders are typically processed within 24–48 hours after payment confirmation. Shipping times may vary depending on the delivery address and selected shipping method. We are not responsible for carrier-related delays.
180-Day Return & Refund Policy
Every product is backed by a 180-day money-back guarantee. If you are not fully satisfied, you may return the product within 180 days of purchase for a refund of the purchase price, excluding shipping and handling fees. Returned items must be in their original condition.
Limitation of Liability
To the fullest extent permitted by law, our company shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or our products.
Privacy Protection
Your personal information is handled responsibly. Please review our Privacy Policy, which explains how we collect, use, and protect your data while using our website.
Email & Anti-Spam Compliance
We follow strict email marketing standards in accordance with the CAN-SPAM Act and other applicable regulations:
- Emails are sent only to users who have opted in
- Sender identity and contact details are clearly displayed
- Subject lines accurately reflect email content
- Each email includes a simple unsubscribe option
- Unsubscribe requests are honored within 10 business days
- Email addresses are never sold or shared for marketing purposes
If you believe you have received unsolicited communication from us, please contact support@HeroUPoficial.com immediately.
Governing Law
These Terms and Conditions are governed by the laws of the United States and the State of Ohio, without regard to conflict-of-law principles.
Contact Details
For questions regarding these terms or our services, please contact us:
Phone: +1 (877) 286-4137
Email: support@HeroUPoficial.com
Mailing Address:
NeoNature
285 Northeast Ave
Tallmadge, OH 44278
United States